Legal
Privacy Policy
Last updated: October 9, 2026
SM DIGITAL HUB LLC ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through this website and when you use our services, why we collect it, and what rights you have.
1. Who we are
SM DIGITAL HUB LLC, a Wyoming limited liability company located at 5830 E 2nd St Ste 7000, Casper, WY 82609, United States, is responsible for the personal data described in this policy. You can reach us at contact@smdigitalhub.com or +1 (307) 293-0322.
2. Data we collect
Data you give us
- Contact requests: your name, email address, company (optional), the service you are interested in and your message.
- Clients: contact and billing details (name, company, billing address, email, phone, tax information where required), quotes, invoices and correspondence.
- SaaS users: account information (name, email, login credentials) and the content you choose to store in our solutions.
Data collected automatically
Our hosting and security provider may automatically log technical information, such as IP address, browser type, and the date and time of requests. This is used to deliver the website and protect it against abuse.
We do not collect sensitive data, such as health data or government identification numbers, through this website.
3. Purposes and legal bases
| Purpose | Legal basis (where GDPR applies) |
|---|---|
| Answering your request and preparing a quote | Steps taken at your request before entering into a contract; your consent |
| Providing our services and SaaS solutions, billing and customer support | Performance of a contract |
| Processing payments and preventing fraud | Performance of a contract; legitimate interest |
| Keeping accounting and tax records | Legal obligation |
| Securing and operating the website | Legitimate interest |
We do not use your data for advertising, and we do not make decisions about you based solely on automated processing.
4. Payment information
Card payments are processed by Stripe, Inc., a PCI DSS Level 1 certified payment processor. Your card details go directly to Stripe over an encrypted connection. SM DIGITAL HUB LLC never receives or stores your full card number or security code. Stripe gives us limited information, such as the card brand, the last four digits and the payment status, so that we can manage billing and refunds. Stripe processes your data under its own privacy policy, available at stripe.com/privacy.
5. Retention
- Contact requests that do not lead to an engagement: up to 3 years after our last exchange.
- Client and account data: for the duration of the relationship, then up to 3 years.
- Invoices and accounting records: 7 years, as required for tax and accounting purposes.
- Technical logs: generally no more than 12 months.
6. Service providers
Only authorized members of SM DIGITAL HUB LLC can access your personal data. We do not sell your personal data. We share it only with service providers that process it for us under contract:
- Cloudflare, Inc.: website hosting, content delivery and security;
- Stripe, Inc.: payment processing, invoicing and fraud prevention;
- our email and productivity software providers: business communications;
- cloud infrastructure providers: hosting our SaaS solutions.
We may also disclose data when required by law, or to establish, exercise or defend legal claims.
7. International transfers
SM DIGITAL HUB LLC is based in the United States. If you are outside the United States, including in the European Economic Area, the United Kingdom or Switzerland, your data will be transferred to and processed in the United States. Where required, these transfers rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or our providers' certification under the EU-U.S. Data Privacy Framework.
8. Cookies
This website does not use advertising, analytics or tracking cookies. Only strictly necessary technical cookies may be set, for example by our security provider to protect the site against abuse. If we add analytics in the future, we will update this policy and ask for your consent where required. When you pay online, Stripe may use cookies that are necessary to process the payment securely and prevent fraud.
9. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and get a copy of it;
- correct inaccurate data;
- have your data deleted;
- restrict or object to certain processing;
- receive your data in a portable format;
- withdraw your consent at any time, without affecting processing done before you withdrew it.
To exercise these rights, contact us at contact@smdigitalhub.com, call +1 (307) 293-0322, or write to SM DIGITAL HUB LLC, 5830 E 2nd St Ste 7000, Casper, WY 82609, United States. We may need to verify your identity. We answer within the time required by applicable law, and in any case within 45 days. If you are in the EEA or the UK, you can also complain to your local data protection authority.
10. U.S. state privacy rights
Residents of some U.S. states, such as California, Colorado, Connecticut, Virginia and others, have specific rights under state privacy laws. These include the right to know what personal information we collect, use and disclose, to delete or correct it, and not to be discriminated against for exercising these rights. We do not sell personal information, and we do not share it for cross-context behavioral advertising. We honor Global Privacy Control signals where the law requires it. To make a request, use the contact details above. You can also use an authorized agent.
11. Security
We use reasonable technical and organizational measures to protect your data, including encrypted HTTPS connections across the whole website, restricted access and up-to-date systems. No method of transmission over the internet is completely secure, but we work to protect your information and will notify you of any breach where the law requires it.
12. Children
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal data from children.
13. Changes
We may update this policy. The "last updated" date at the top of this page shows the latest revision. If we make significant changes, we will notify our clients.
14. Contact
- Email: contact@smdigitalhub.com
- Phone: +1 (307) 293-0322
- Mail: SM DIGITAL HUB LLC, 5830 E 2nd St Ste 7000, Casper, WY 82609, United States
- Online: the contact form on our website