SM DIGITAL HUB

Legal

Terms of Service

Last updated: October 9, 2026

These Terms of Service ("Terms") apply to the use of this website and to all services provided by SM DIGITAL HUB LLC, a Wyoming limited liability company with its business address at 5830 E 2nd St Ste 7000, Casper, WY 82609, United States ("we", "us", "our"), to its clients ("you", "Client").

1. About these terms

By requesting a quote, placing an order, subscribing to a SaaS product, paying an invoice or using this website, you agree to these Terms. If a signed quote, statement of work or service agreement ("Agreement") conflicts with these Terms, the Agreement prevails for that engagement.

Our services are intended for businesses and professionals. If you are a consumer, nothing in these Terms limits rights that the law of your place of residence gives you and that cannot be waived by contract.

2. Our services

We provide:

The exact scope, deliverables, timeline and price of each engagement are defined in a written quote or Agreement. All services are delivered electronically or remotely. No physical goods are shipped.

3. Quotes and orders

After discussing your needs, we send you a written quote. It describes the scope, deliverables, price, payment schedule and estimated timeline. Unless it states otherwise, a quote is valid for 30 days. An order is confirmed when you accept the quote in writing (by signature, email or online acceptance) or pay the first invoice or deposit.

Work outside the agreed scope is quoted separately and starts only after your written approval.

4. Prices, currency and taxes

Our services are priced on quotation, depending on scope and complexity. Depending on the engagement, the price can be:

All prices are stated and charged in US dollars (USD). Prices do not include applicable sales, use, value-added or similar taxes. Any such taxes are shown separately on the quote or invoice. If your bank converts the amount into another currency, any exchange fees are your responsibility.

5. Payment

Invoices can be paid online by credit or debit card (such as Visa, Mastercard, American Express or Discover) or by other methods offered at checkout through Stripe, or by bank transfer. Unless the invoice or Agreement states otherwise, invoices are due on receipt. Projects may require a deposit before work begins, as stated in the quote.

Payment security: card payments are processed by Stripe, Inc., which is certified PCI DSS Level 1. Payment information is encrypted and sent directly to Stripe. SM DIGITAL HUB LLC never receives or stores full card numbers. All pages of this website are served over HTTPS.

If an invoice remains unpaid 15 days after its due date and after a written reminder, we may suspend the related services until it is paid.

6. SaaS subscriptions

7. Delivery and acceptance

Deliverables are provided electronically: access to an application, source code repository, files or online sessions. Timelines in a quote are good-faith estimates and depend on you providing information and feedback on time. Unless the Agreement says otherwise, you have 10 business days after delivery to report any non-conformity with the agreed specifications. We will then correct it at no extra charge. After that period, the deliverable is considered accepted.

8. Cancellation and refunds

Cancellations, refunds and payment disputes are governed by our Refund, Cancellation & Dispute Policy, which forms part of these Terms.

9. Client responsibilities

You agree to give us accurate information and the access, content and decisions we need to perform the services. You are responsible for the data and content you upload to our solutions and for your users' compliance with these Terms. You may not use our services for unlawful purposes, to infringe the rights of others, or to attempt to compromise their security.

10. Intellectual property

Custom deliverables: unless the Agreement provides otherwise, once you have paid in full, you own the intellectual property rights in deliverables created specifically for you.

Our products and tools: our SaaS products, published software, pre-existing code, libraries, know-how and tools remain our property. Where they are included in a deliverable or provided by subscription, we grant you a non-exclusive, non-transferable license to use them for your internal business purposes, for the duration of the subscription or as stated in the Agreement.

Third-party components: open-source and third-party components remain subject to their own licenses.

11. Confidentiality

Each party keeps confidential the non-public information it receives from the other party. It uses that information only to perform the engagement. This obligation continues for 3 years after the engagement ends.

12. Data protection

We process personal data as described in our Privacy Policy. When we process personal data on your behalf as part of a service, we do so only on your documented instructions. We can sign a data processing agreement on request.

13. Warranties

We perform our services professionally, with reasonable skill and care, in line with industry practice. Except as expressly stated in these Terms or an Agreement, and to the extent permitted by law, the services and the website are provided "as is". We do not guarantee that software will be error-free or run without interruption.

14. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, including lost profits, revenue or data. Our total liability arising from an engagement is limited to the amounts you paid us for that engagement in the 12 months before the event giving rise to the claim. These limits do not apply to fraud, gross negligence, wilful misconduct or any liability that cannot be limited by law.

15. Termination

Either party may terminate an engagement by written notice if the other party materially breaches these Terms or the Agreement and does not cure the breach within 15 days of notice. On termination, you pay for the services performed and costs incurred up to the termination date, and we refund any prepaid amount for services not performed, as described in our Refund Policy.

16. Legal and export restrictions

Our software and services may be subject to United States export control and economic sanctions laws, including the Export Administration Regulations and the sanctions programs administered by the U.S. Treasury Department's Office of Foreign Assets Control (OFAC). We do not provide services to persons or entities on U.S. government restricted-party lists, or in countries or regions subject to comprehensive U.S. sanctions. You agree not to use, export or re-export our services in violation of these laws. You are also responsible for complying with the laws of your own jurisdiction when you use our services.

17. Promotions

Any discount, promotion or free trial is offered on the terms stated when it is offered, including its duration, eligibility and what happens when it ends. Unless stated otherwise, promotions cannot be combined, have no cash value and apply only to new orders.

18. Use of the website

This website is free to access. We may suspend it for maintenance or for reasons beyond our control. You agree not to send unlawful, abusive or misleading content through the website, and not to try to gain unauthorized access to our systems. Website content is protected as described in the Legal Notice.

19. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. Before starting any formal proceeding, the parties will try in good faith to resolve the dispute informally for 30 days after one party notifies the other in writing. If that fails, the dispute will be submitted to the state or federal courts located in Wyoming, and each party consents to their jurisdiction. This does not affect mandatory rights that consumers may have under the laws of their country of residence.

20. Changes

We may update these Terms. The version published on this page applies from its "last updated" date. Changes do not affect quotes already accepted or the current billing period of an active subscription.

21. Contact